Making a Claim

Help and guidance through our claims process.

• My vessel has been damaged by someone else, what do I do?
• My vessel/equipment has been stolen, help!
• I've accidentally damaged my vessel, what can I do?
• I can't answer some of the questions on the claim form, what should I do?
• Will my vessel need to be surveyed?
• How many estimates do I need to provide?
• I have the invoice(s) for repair, what do I do now?
• How long will it take for my claim to be settled after I have submitted invoices?
• My repairer has asked for a deposit payment, what do I do?
• I know there is a policy excess to pay, how do I do this?
• My vessel is being repaired outside of the UK, what are the arrangements for settlement in foreign currencies?
• I can’t answer some of the questions on the claim form, what should I do?
• How many estimates do I need to provide?
• Will my vessel need to be surveyed?
• Who will pay for the survey?
• My repairer has asked for a deposit payment, what do I do?
• I have the invoice(s) for repair, what do I do now?
• I know there is a policy excess to pay, how do I do this?
• How long will it take for my claim to be settled after I have submitted invoices?
• My vessel is being repaired outside the UK, what are the arrangements for settlement in foreign currencies?