1. FAQs
  2. Making a Claim

Will my vessel need to be surveyed?

Once we have received your claim form, estimates and any other supporting documentation ( such as photographs) your file will be allocated to a handler. 

They will then decide, based upon the value and/or complexity of your particular claim, whether a surveyor is required to inspect the damage.

If we appoint a surveyor they will be in contact personally to arrange a convenient time for inspection. 

Any cost incurred in inspection of your vessel by the surveyor will be paid for by us.