1. FAQs
  2. Making a Claim

My repairer has asked for a deposit payment, what do I do?

If your repairer asks for a deposit before they will commence with repairs you:

  • will need to obtain a pro forma invoice from your repairer for the deposit amount requested and submit it to us for payment.
  • should ensure that the deposit request is issued in your name, as the contract for repair is between you and the repairer.