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FAQs
Miscellaneous
My Account
Accessing your account
On the Dashboard
Quotation Process
My Policy
Renewal/Cancellation
Other
Making a Claim
MyBoat by GJW Direct
Miscellaneous
Miscellaneous
Can't find what you're looking for under one of our headings? Try here!
How to choose and buy your inland waterways boat licence
What are the boating rules surrounding coronavirus?
Brexit: What happens to my policy now the UK has left the EU?
I'm a Premier Marina berth holder, who do I contact if I have a question?
Where must my vessel be registered?
Why haven't I received my documents?
Can my documents be posted to me?
I have River Canal Rescue cover (RCR) with my Narrowboat/Barge policy, how do I contact them?
Can I change my Direct Debit details?
How can I pay for my policy?