1. FAQs
  2. Miscellaneous

Why haven't I received my documents?

Wondering why you haven't received any documentation from us after paying for your policy?

You will not receive any physical policy documents from us by email or post.

To access your documents please log in to your dashboard and access them through the ‘documents’ tab in the menu.

All documents on the dashboard can be downloaded and printed if you prefer to keep a hard copy.